Website Privacy Policy

WEBSITE PRIVACY POLICY
West Vision Care, PLLC

Effective Date: 2/19/2026

West Vision Care, PLLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website.

This policy applies only to information collected through our website. It does not replace our Notice of Privacy Practices, which explains how we handle Protected Health Information under HIPAA.

Information We Collect

We may collect the following types of information:

Information You Voluntarily Provide
• Name
• Email address
• Phone number
• Appointment request details
• Information submitted through contact forms

Automatically Collected Information
• IP address
• Browser type
• Device information
• Pages visited on our website
• Date and time of access

This information may be collected through cookies or analytics tools.

How We Use Information

We may use the information we collect to:

• Respond to inquiries
• Schedule appointments
• Improve our website performance
• Communicate important updates
• Analyze website traffic and usage trends

We do not sell, rent, or trade your personal information.

Cookies and Analytics

Our website may use cookies and third-party analytics tools to understand how visitors use the site. Cookies are small files stored on your device that help improve functionality and user experience.

You may adjust your browser settings to disable cookies. Doing so may affect certain features of the website.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information submitted through the website.

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Third-Party Services

If we use third-party tools for scheduling, email communication, or analytics, those providers may have access to information necessary to perform their services. These providers are expected to maintain appropriate security standards.

Children’s Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children through this website.

Your Choices

You may contact us to:

• Update or correct your contact information
• Request removal from email communications
• Ask questions about how your information is used

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy, please contact:

West Vision Care, PLLC
2547 Elkton Trail, Tyler, TX 75703
(903) 944-7979
info@westvisioncare.com

Notice Of Privacy Practices

NOTICE OF PRIVACY PRACTICES
West Vision Care, PLLC

Effective Date: 2/19/2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

OUR LEGAL DUTY

West Vision Care, PLLC is required by law to maintain the privacy of your Protected Health Information, referred to as PHI. We are required to provide you with this Notice of our legal duties and privacy practices. We will follow the terms of the Notice that is currently in effect.

HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION

We may use and disclose your health information for the following purposes:

  1. Treatment
    We may use your information to provide, coordinate, or manage your eye care and related services. This includes sharing information with other healthcare providers involved in your care, such as primary care physicians, surgeons, or specialists.

  2. Payment
    We may use and disclose your information to bill and collect payment for services provided to you. This includes sharing information with insurance companies, Medicare, or other third-party payers.

  3. Health Care Operations
    We may use your information for our normal business operations. This includes quality assessment, staff training, licensing, accreditation, and administrative activities necessary to run our practice.

  4. Appointment Reminders and Health-Related Services
    We may contact you to remind you about appointments or inform you about treatment options, services, or health-related benefits that may be of interest to you.

  5. As Required by Law
    We may disclose your health information when required to do so by federal, state, or local law.

  6. Public Health and Safety
    We may disclose your information for public health activities, to prevent or control disease, report abuse or neglect, or to prevent a serious threat to health or safety.

  7. Business Associates
    We may share your information with third-party service providers who perform services on our behalf. These parties are required by law to safeguard your information.

OTHER USES AND DISCLOSURES

Any use or disclosure of your health information not described in this Notice will only be made with your written authorization. You may revoke your authorization at any time in writing.

YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION

You have the following rights:

  1. Right to Inspect and Copy
    You have the right to request access to your medical records and obtain a copy. Certain limited exceptions may apply.

  2. Right to Request an Amendment
    If you believe information in your record is incorrect or incomplete, you may request that we amend it.

  3. Right to an Accounting of Disclosures
    You have the right to request a list of certain disclosures we have made of your health information.

  4. Right to Request Restrictions
    You may request restrictions on certain uses or disclosures of your information. We are not required to agree to all requests, but we will consider them carefully.

  5. Right to Request Confidential Communications
    You may request that we communicate with you in a specific way or at a specific location.

  6. Right to a Paper Copy of This Notice
    You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with West Vision Care, PLLC or with the U.S. Department of Health and Human Services. You will not be penalized or retaliated against for filing a complaint.

CONTACT INFORMATION

If you have questions about this Notice or would like to exercise your rights, please contact:

West Vision Care, PLLC
2547 Elkton Trail, Tyler, TX 75703
(903) 944-7979
info@westvisioncare.com

CHANGES TO THIS NOTICE

We reserve the right to change this Notice at any time. Any revised Notice will apply to all health information we maintain and will be posted on our website with an updated effective date.